Tuesday, July 28, 2009

Lady At Airports says Jitterbug Phone Company Lies to Customers and Staff

Jitterbug Phone
Posted: 2008-05-31 by Sam

Rude Customer Service -- Poor Service

Complaint Rating: 100 % with 9 votes

I ran into a lady at the airport as I was fiddling with my mother's jitterbug. I was frustrated and trying to get a hold of a CSR to dispute the billing. She chuckled as she told me she had a friend that used to work at the company. Her friend would not buy a jitterbug for her mother due to the billing issues and lack of service. She told me that her friend was overworked and under appreciated -- and that she complained about the management that was notorious for lying to staff and customers. We had a delightful conversation and somehow I cannot forget her as I look at my mother's jitterbug. I have read the jitterbug blogs. I only wish I had done so sonner. Everything in these blogs is true! Jitterbug is really a scam. I am researching other handsets for my mother. In doing so, I truly don't believe the company understands their demographics.

From: http://www.complaintsboard.com/complaints/jitterbug-phone-c70538.html

1 comment:

Ruth said...

I’ve also read several negative feedbacks to the Jitterbug Company from their unsatisfied consumers. Now after reading your feedback, I guess I’m already convinced that this is not really ideal for my parents. Anyway, I’ve learned about the Just5 Easyphone, which is regarded as one of the toughest competitors of Jitterbug today. I believe this is the most ideal alternative to the Jitterbug phone. You may want to check it for your mom.